Privacy Policy

At Sassy Wax Australia, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you have any questions, please contact us directly.

1. Information We Collect
We may collect personal information from you when you:
  • Place an order
  • Contact us via email, phone, or social media
  • Subscribe to our marketing communications
  • Interact with our website
This information may include your name, email address, postal address, phone number, payment details, and any correspondence you provide.

2. How We Use Your Information
We collect your information to:
  • Process and fulfill your orders
  • Provide customer support
  • Communicate important service or product updates
  • Improve our website and customer experience
  • Send occasional promotional emails (you may opt out at any time)
We may also use your data to support staff training and service quality improvements.

3. Payment Information & Security
We use secure socket layer (SSL) technology to encrypt sensitive information during transmission. Your payment details are passed directly to our payment provider and are not permanently stored on our servers.
We follow industry best practices to safeguard your personal data both during transmission and after it is received.

4. Access & Updates
You can contact us at any time to:
  • Update or correct your personal details
  • Request deletion or deactivation of your account
  • Opt out of promotional communications

5. Sharing Your Information
We may share your data with trusted third-party service providers (e.g., couriers, payment processors)only as necessary to complete your order or support our business operations. These partners are strictly prohibited from using your information for any other purpose.
We do not sell or share your data with unrelated third parties.

6. Legal Disclosure
We may disclose your personal information if required by law, or if necessary to protect our rights, property, or safety, or to comply with legal proceedings.

7. External Links
Our website may contain links to other websites. This Privacy Policy applies only to sassywax.com.au. We are not responsible for the privacy practices of third-party websites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page. If changes are significant, we’ll notify you via email or through a notice on our homepage.
We encourage you to review this page regularly to stay informed about how we protect your privacy.

Contact Us
If you have any questions about this Privacy Policy, please contact us — we’re here to help.