At Sassy Wax Australia, your privacy is important to us. This Privacy Policy outlines how we collect, use and protect your personal information when using our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information when you:
- Place an order
- Contact us via email, phone or social media
- Subscribe to marketing communications
- Interact with our website
This information may include your name, email address, postal address, phone number, payment details and any correspondence you provide.
2. How We Use Your Information
We collect your information to:
- Process and fulfil your orders
- Provide customer support
- Communicate important updates
- Improve our website and customer experience
- Send occasional promotional emails
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
3. Payment Information & Security
We use secure SSL encryption technology to protect sensitive information during transmission.
Your payment details are passed directly to our payment provider and are not permanently stored on our servers.
We follow industry best practices to safeguard your information both during transmission and after it is received.
4. Cookies & Analytics
We may use cookies, analytics tools and similar technologies to improve website performance, understand visitor behaviour and personalise your experience.
These tools may collect non-personal browsing information such as device type, browser type, pages visited and time spent on our website.
5. Access & Updates
You may contact us at any time to:
- Update or correct your personal details
- Request deletion or deactivation of your account
- Opt out of marketing communications
6. Sharing Your Information
We may share your information with trusted third-party service providers such as payment processors and delivery partners where necessary to complete your order or support our operations.
We never sell your personal information to unrelated third parties.
7. Legal Disclosure
We may disclose your information if required by law or where necessary to protect our rights, property, safety or legal interests.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations and support business operations.
9. External Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Sassy Wax Australia, and we are not responsible for the privacy practices of external websites.
10. Changes To This Policy
We may update this Privacy Policy occasionally. Any updates will be posted on this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
Questions About Privacy?
If you have questions about this Privacy Policy or how your information is handled, please contact our Customer Care team.
(03) 9021 2040
Last Updated: May 2026